Cancellation policy
This Cancellation, Refunds, and Re-booking section is a part of our regular general Terms.
16.1. If the vehicle renter cancels the agreement between 90 days and 7 days prior to rental, Croatia Moto Adventure retains 20% of the total rental price. If the vehicle renter cancels the agreement less than 7 days prior to rental, Croatia Moto Adventure retains 100% of the rental price. No exception to this policy can be made.
16.2. In case of cancellation by Croatia Moto Adventure, any vehicle renter payment will be refunded or the booking moved to a later date.
16.3. Croatia Moto Adventure is not required to make refunds once rental commences regardless of the reason for vehicle renters being unable to complete his or her rental. Croatia Moto Adventure cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
16.4. In case of any force majeure or government travel restrictions regarding to COVID-19, any vehicle renter payment will be refunded or the booking moved to a later date.